FAQ



Table of Contents

Is XIV on Mac safe?
Does XIV on Mac accept donations/crowdfunding?
How do I find the launcher settings menu?
Where do I find my XIV on Mac Install folder?

Q: Is XIV on Mac safe?

Yes. We take special care to emulate the login flow and user agent of the official client so that the login servers are not able to tell that a third party launcher is in use.

Launcher Security

The XIV on Mac project and its various components are open source. You can view all our code on GitHub at https://github.com/marzent/XIV-on-Mac. Login credentials are only sent to FFXIV servers and never transmitted anywhere else.

All releases are signed by a Developer ID and notarised by Apple. You can read more about the app notarisation process here: https://developer.apple.com/documentation/security/notarizing_macos_software_before_distribution.

Furthermore, all updates are signed by a Sparkle EdDSA key to verify authenticity.

If you choose to save your credentials, XIV on Mac makes use of the macOS Keychain to securely store your password.

Platform Security

App downloads and updates are served by our updater service, softwareupdate.xivmac.com. This service might sometimes be used to proxy and cache downloads to certain external files to prevent users from being rate limited.

A separate service is used for centralised management of web content and app updates, content.xivmac.com. This service is only accessible to XIV on Mac staff and all accounts have time-based two-factor authentication enforced.

Both platforms described above run on a highly-available Kubernetes hosting cluster. Administrative access to the cluster is authenticated via mutual TLS, using a certificate/private key pair automatically generated during cluster creation. The required network policies have also been set up to further isolate the XIV on Mac workloads within the container network, which ensures integrity even in the event of a cluster security breach.

In addition, XIV on Mac may reach out to the following external domains:
  • github.com - used to download Anamnesis and GShade
  • kamori.goats.dev - used to download and update Dalamud
You can read more about Dalamud security here.

Responsible Disclosure

Think you've found a security vulnerability in XIV on Mac or one of our web properties? Please disclose it to us privately using the contact information found here.

False Positives

XIV on Mac makes use of Wine in order to run Final Fantasy XIV. As a result, some third party anti-virus applications may flag it as malware by mistake. This is an ongoing and well documented issue within the Wine community:

Some examples of third party anti-virus software include AVG, Avast, Bitdefender, Microsoft Defender ATP, and CleanMyMac. We will not be able to provide support if any third party anti-virus software is in use as it often damages app components, resulting in unexpected behaviour.

As described earlier, XIV on Mac app bundles are notarised by Apple, who check submitted apps for malicious content. macOS also includes a built-in, first party anti-virus that behaves correctly and does not false flag Wine based applications. Read more here.

Q: Does XIV on Mac accept donations/crowdfunding?

While we are incredibly grateful for your offers of support, we do not accept direct financial contributions. However, you can help us out by boosting our Discord server, assisting users in support channels or spreading the word.

Q: How do I find the launcher settings menu?

With the launcher selected, in your top menu, click "XIV on Mac", and then "Preferences". Here you will find the FFXIV settings, Dalamud, Wine, Social and DXVK settings.

Settings Menu



Q: Where do I find my XIV on Mac install folder?

The install folder can now be accessed easily from top menu by clicking "File" and "Open Install Folder" while the launcher is focused.
The XIV on Mac install folder contains FFXIV game data folder, FFXIV Config, Dalamud, Wine Prefix, Logs, etc.

XIV on Mac prefix path